Kidengage.com, owned by KidEngage Services Private Limited, is an India based business operating a website and an app for connecting parents and students with service providers such as play schools, day care centres, activity centres, sports camps, tuitions, and kids entertainment and edutainment events.
There will be two types of users on Kidengage.com – the consumers or end users searching for play schools, day care centres, kids’ activities or private tutors and the merchants or service providers such as play school owners, activity organizers, and tutors.
The consumers or end users can search for an activity or play school or tutor from the Home page, and then use filters etc, to identify the best fit for their need. The consumers can then use the information provided in the Activity Profile page to contact the merchant/service provider directly. The users can also provide review comments and ratings for the activity/school/tutor, which would be visible for other visitors. Kidengage.com also provides the functionality to book a slot in an activity or play school or tickets for an event, and pay the fee online.
The merchants or service providers will create their Profile page, and can add as many listings as they wish to. The default view for a merchant user will be the dashboard or Profile Listings page, where all the listings created by them will be visible along with the statistics on listing views, likes and ratings.
Kidengage.com is an aggregator and a market place for the play schools, kid’s activities and tuitions. Whilst we make the best effort possible to only include verified listings, and ensure quality of the information available on the site, the quality of service commitment will be from the individual merchants or service providers. Based on the ratings and comments on the site, if a particular service provider is deemed as not providing an acceptable standard of service quality, kidengage.com reserves the right to remove those listings. This quality assurance approach we believe will ensure the best possible user experience and customer delight for both kidengage.com and the merchants/service providers.
As a condition to using the Service, you agree and understand that KidEngage.com will display ads and other information adjacent to and related to the content it services. These include, but are not limited to, sponsored ads, Google AdSense Ads, as well as ads from other ad providers.
KidEngage Services Private Limited, the owner of Kidengage.com including the trademarked logo, is committed to protecting your privacy. Authorized employees within the company use any information collected from individual customers on a need to know basis.
Kidengage.com collects information when you register on the website, place an order, subscribe to its newsletter, respond to a survey or fill out a form. When ordering or registering on the kidengage website, as appropriate, you may be asked for details such as your name, e-mail address, and other personally identifiable information. You may, however, visit the kidengage site anonymously till the point you need to make a purchase through the online payment gateway provided on the site.
In order to become a Kidengage.com registered user, you must first create a user account by providing information about yourself including but not limited to name, email address and a password. This could also be done by logging in to kidengage.com using your Facebook user credentials, Google Account/Gmail credentials or create an account using your email Id and set a password. In all scenarios, Kidengage.com will request access to your profile name, and login details, but will not be able to post on your behalf on any of these platforms.
Use of Information
Any information kidengage.com collects from you may be used in one of the following ways:
- To provide content relevant to your profile
- To improve customer service and Website performance and usability
- To process transactions
Kidengage.com uses your email Id and phone number to communicate with you as a registered user.
- Personal information provided by you may be used for the following purposes:
- To send account updates, announcements about new services, newsletter or blog posts.
- To personalize your experience
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
Protection of Information
Kidengage.com implements robust security measures to maintain the safety of your personal information. Apart from a secure server, all the supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into the Payment gateway provider’s database, and will only be accessible to those with special access rights to such systems, and are required to keep the information confidential.
Cookies are small files that a site or its service provider transfers to your computer through your Web browser (only if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. You can have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. If you turn your cookies off, some of kidengage.com services may not function properly. Google Analytics is used to monitor web traffic and analysis. Google Adwords tracking pixels are used to track conversions for online marketing campaigns.
Disclosure of Information to Outside Parties
Kidengage.com does not sell, trade, or otherwise transfer your personal privacy information (that would allow someone to identify you). This does not include trusted third parties who assist us in operating the kidengage.com website, conducting its business, or servicing you, so long as those parties agree to keep this information confidential. Kidengage.com may release your information when it is appropriate to comply with the law, enforce the site policies, or protect Kidengage.com’s or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or research uses.
All content you contribute to kidengage.com is in the public domain and will be visible to both visitors and members. This content will include the comments or ratings or any blog posts done by you, or the information provided in the listings by you (as a provider), or any other user generated content.
Rules of Conduct – Safe Internet Experience
Kidengage.com is committed to ensuring a safe and friendly online community for all our members. All users are expected to abide by the following rules:
- Do not use the website to harass, threaten or verbally abuse or intimidate anyone, or behave in any manner that would cause annoyance or distress to other members.
- Do not post any material that is obscene, defamatory, threatening, harassing, abusive, hateful or embarrassing towards other members.
- Do not divulge the details of your identity or personal information in your posts. Anything posted online is accessible to the entire internet community and Kidengage.com is not liable in cases where such information is misused.
- Be aware of the dangers of online information sharing like identity theft, phishing and other fraudulent activities.
Storage of Content
The Content stored with kidengage.com will be stored securely in our cloud storage service provider, and may also be temporarily stored in other locations to facilitate the transmission of the Content to and from your devices. Kidengage.com will ensure that any use of subcontractors located abroad is done in compliance with applicable law.
Charging for Use of the Services
No application fee or subscription fee is charged for the Service for the consumers or end users. A fee will be charged for Featured Listings or Events, for publishing sponsored content such as blogs, or interviews, for providing payment gateway services. Kidengage.com will enter into individual agreements with such providers or merchants.
REFUND AND CANCELLATION POLICY
Cancellation of Events
KidEngage platform will have tickets available for events organized by KidEngage and also other event organizers. KidEngage reserves the right to cancel an event due to low enrolment or other circumstances which would make the event non-viable.
If KidEngage or any event organizer cancels an event, registrants will be offered a full refund within 10 working days from the date of Cancellation. If the payment is made online then refund will be done online to the account from which the payment was made.
KidEngage and/or the event organizer reserves the right to cancel the registration of any participant and not to refund the Fees without giving any written notice on any grounds that KidEngage seems fit to maintain discipline and order in the event or any other platforms.
Should circumstances arise that result in the postponement of an event, KidEngage has the right to offer a full refund or transfer registration to the same event at the new, future date.
Refund of Online payment will be made within 10 working days from the date of receipt of the cancellation letter or email received in the account from which the payment was made and in case of Cash payment, the cash will have to be collected from the Manikonda (Hyderabad) Office of KidEngage.
Registration Cancellation by Participant
Customers agree that we follow a 'No Refund & Cancellation Policy' at www.kidengage.com as a default policy except in cases where an individual event organizer selling tickets on KidEngage platform decides to offer a refund policy. Refund and Cancellation terms will then be displayed to the customer before the tickets or services are booked.
Customers agree that KidEngage Services Private Limited is not responsible for refunding the event or course fees or amount paid for enrolment in any of the courses under the varied packages on the web site. The concerned event organizer, school, tutor or activity provider should be approached in case of any query on refund and cancellation policy of the provider.
Use of the Services
You are responsible for your use of the Service, including the lawfulness of the Content. All Content is the sole responsibility of the person who originated such Content. Kidengage.com may not monitor or control ALL the Content posted via the Service and kidengage.com cannot take responsibility for such Content. Any use or reliance on any Content or materials posted via the Service or obtained by you through the Service is at your own risk.
Kidengage.com does not endorse, support, represent or guarantee the completeness, truthfulness, accuracy, or reliability of any Content or communications posted via the Services or endorse any opinions expressed via the Service. By using the Service, you may be exposed to Content that might be offensive, harmful, inaccurate or otherwise inappropriate, or in some cases, Content that have been wrongly labelled or misguiding. Under no circumstances will Kidengage.com be liable in any way for any Content, including, but not limited to, any errors or omissions in any Content, or any loss or damage of any kind incurred as a result of the use of any Content generated or made available via the Service.
Rights to Content
Users retain their rights to any Content they submit, post or display on or through the Service. By submitting, posting or displaying Content on or through the Services, you (the user) grant us a worldwide, non-exclusive, royalty-free license (with the right to sublicense) to process such Content in any way necessary to perform the Service. Kidengage.com may modify or adapt your Content in order to transmit, display or distribute it over computer networks and in various media and/or make changes to your Content as are necessary to conform and adapt that Content to any requirements or limitations of any networks, devices, services or media.
Kidengage.com respects your right to privacy and will not access the Content.This license is only about you (the user) authorizing Kidengage.com to manage or broker your Content.
Content and Use of the Service Restrictions
Kidengage.com reserves the right at all times (but will not have an obligation) to remove or refuse to distribute any Content on the Service. Kidengage.com also reserves the right to access, read, preserve, and disclose any information Kidengage.com reasonably believes is necessary to (i) satisfy any applicable law, regulation, legal process or governmental request, (ii) enforce the Terms, including investigation of potential violations hereof, (iii) detect, prevent, or otherwise address fraud, security or technical issues, (iv) respond to user support requests, or (v) protect kidengage.com’s rights, property or safety, Kidengage.com’s users and the public.
You may not do any of the following while accessing or using the Services: (i) access, tamper with, or use non-public areas of the Service, Kidengage.com’s internal computer systems including technical delivery systems of Kidengage.com’s subcontractors used to provide the Service; (ii) probe, scan, or test the vulnerability of any system or network or breach or circumvent any security or authentication measures; (iii) access or search or attempt to access or search the Service by any means (automated or otherwise) other than through Kidengage.com’s currently available, published interfaces that are provided by us (and only pursuant to those terms and conditions), unless you have been specifically allowed to do so in a separate agreement with us; (iv) forge any TCP/IP packet header or any part of the header information in any email or posting, or in any way use the Service to send altered, deceptive or false source-identifying information; or (v) interfere with, or disrupt, (or attempt to do so), the access of any user, host or network, or by scripting the creation of Content in such a manner as to interfere with or create an undue burden on the Service or its users.
The Service is for legitimate individual use only (personal or business communication). Kidengage.com may on its option, terminate the relationship with a user, or suspend user’s access to the Service immediately if it is deemed that the user is using their subscription contrary to these Terms. Kidengage.com will attempt to provide you with notice of improper usage before suspension or termination of your subscription and may, if appropriate, offers you an alternative service.